Creating a More Profitable Service Department

By Sam Komeha

Maintaining a profitable service department is one of the best ways to make sure that your dealership turns a profit, even when people aren’t buying vehicles. However, the service department often gets overlooked and lost in the shuffle of daily operations. By doing a few easy things, you can ensure your service department gets the…

Loyalty is a commodity that can be lost

By Christian Bartsch

Every business will have experienced issues with clients and staff members. Some clients love products and are great brand advocates. They tell everybody how much they love your products and services. Even their activities are promoting the brand without them actively thinking about it. They are just wildly in love with the brand. Unfortunately, every…