Creating Customer Loyalty in Automotive Service Centers

By Sam Komeha

Automotive service centers, like all businesses, can benefit greatly from customer loyalty. Between routine maintenance, like brake and oil changes, and major repairs, like timing belt replacements and engine rebuilds, just one loyal customer can provide an automotive service center with a lot of valuable business. To be more exact, AAA estimates that a new…

Optimizing the Service Department for Increased Profits

By Sam Komeha

When car sales begin to fall, dealerships often find themselves scrambling to come up with new and innovative ways to attract new customers and earn some much-needed sales. From slashing prices to hosting cookouts, nothing is off limits when it’s time to get cars off the lot. However, these measures may be unnecessary, since the…

Creating a More Profitable Service Department

By Sam Komeha

Maintaining a profitable service department is one of the best ways to make sure that your dealership turns a profit, even when people aren’t buying vehicles. However, the service department often gets overlooked and lost in the shuffle of daily operations. By doing a few easy things, you can ensure your service department gets the…