How the Pandemic Changed the Office and Its Hidden Costs

By Mark Lachance

Like me, many business owners and managers are grappling with the newfound reality of the pandemic work culture. While there are major benefits for businesses, like reduced travel and cost reduction, in my mind, the loss of the office may be ultimately damaging. In particular, we are going to have to re-imagine how we manage and retain our employees. Of course, these setbacks can be overcome. But first, let’s talk about the pandemic, how it changed the office, and what exactly its effects have been.